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	<title>Marketing Science</title>
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	<description>Commentary on buyer behaviour &#38; brand performance</description>
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		<title>Marketing Science</title>
		<link>http://byronsharp.wordpress.com</link>
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			<item>
		<title>Detroit doesn&#8217;t have a loyalty problem</title>
		<link>http://byronsharp.wordpress.com/2009/10/28/detroit-doesnt-have-a-loyalty-problem/</link>
		<comments>http://byronsharp.wordpress.com/2009/10/28/detroit-doesnt-have-a-loyalty-problem/#comments</comments>
		<pubDate>Wed, 28 Oct 2009 15:15:13 +0000</pubDate>
		<dc:creator>ByronSharp</dc:creator>
				<category><![CDATA[Loyalty Marketing]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[marketing metrics]]></category>

		<guid isPermaLink="false">http://byronsharp.wordpress.com/?p=242</guid>
		<description><![CDATA[Myths continue to abound that US car brands have suffered a collapse in loyalty.  Marketers believe this because they don&#8217;t know about the law-like patterns governing loyalty metrics.  Put simply the don&#8217;t vary massively between brands, and the variation that does occur depends on marketshare.  Detroit has lost share, but it would have had to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=byronsharp.wordpress.com&blog=149129&post=242&subd=byronsharp&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://byronsharp.wordpress.com/2009/10/28/detroit-doesnt-have-a-loyalty-problem/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">winereview</media:title>
		</media:content>

		<media:content url="http://byronsharp.files.wordpress.com/2008/04/medium.jpg" medium="image">
			<media:title type="html">www.MarketingScience.info</media:title>
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		<item>
		<title>Consumption Situations &#8211; some perspective</title>
		<link>http://byronsharp.wordpress.com/2009/10/05/consumption-situations-some-perspective/</link>
		<comments>http://byronsharp.wordpress.com/2009/10/05/consumption-situations-some-perspective/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 06:28:30 +0000</pubDate>
		<dc:creator>ByronSharp</dc:creator>
				<category><![CDATA[Market Research]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Marketing Myths]]></category>
		<category><![CDATA[buying behaviour]]></category>

		<guid isPermaLink="false">http://byronsharp.wordpress.com/?p=240</guid>
		<description><![CDATA[It&#8217;s important to know when consumers consume your brand.  Do they use it largely for a morning snack or for sharing with friends ?
However, some marketers over estimate the degree to which their brand is confined to a particular situation, used for a particular purpose.  Worse, they market in such a ways as to make [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=byronsharp.wordpress.com&blog=149129&post=240&subd=byronsharp&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://byronsharp.wordpress.com/2009/10/05/consumption-situations-some-perspective/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
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			<media:title type="html">winereview</media:title>
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		<item>
		<title>What&#8217;s wrong with loyalty ladders ?</title>
		<link>http://byronsharp.wordpress.com/2009/08/10/whats-wrong-with-loyalty-ladders/</link>
		<comments>http://byronsharp.wordpress.com/2009/08/10/whats-wrong-with-loyalty-ladders/#comments</comments>
		<pubDate>Mon, 10 Aug 2009 11:46:07 +0000</pubDate>
		<dc:creator>ByronSharp</dc:creator>
				<category><![CDATA[Loyalty Marketing]]></category>
		<category><![CDATA[Market Research]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Marketing Myths]]></category>
		<category><![CDATA[buying behaviour]]></category>
		<category><![CDATA[marketing metrics]]></category>

		<guid isPermaLink="false">http://byronsharp.wordpress.com/?p=231</guid>
		<description><![CDATA[I&#8217;ve written before about how silly loyalty ladders are.  I&#8217;ve been asked, aren&#8217;t they harmless, just showing the heterogeneity within any brand&#8217;s customer base or market (from non buyers to highly loyals) ?
Here is what is wrong with loyalty (conversion) ladders:
The ratios of non-buyers, to light buyers, to medium, to heavy, are perfectly predictable (by [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=byronsharp.wordpress.com&blog=149129&post=231&subd=byronsharp&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://byronsharp.wordpress.com/2009/08/10/whats-wrong-with-loyalty-ladders/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
	
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			<media:title type="html">winereview</media:title>
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			<media:title type="html">www.MarketingScience.info</media:title>
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		<item>
		<title>The social role of advertising via creating aspirations</title>
		<link>http://byronsharp.wordpress.com/2009/07/04/the-social-role-of-advertising-via-creating-aspirations/</link>
		<comments>http://byronsharp.wordpress.com/2009/07/04/the-social-role-of-advertising-via-creating-aspirations/#comments</comments>
		<pubDate>Sat, 04 Jul 2009 14:30:28 +0000</pubDate>
		<dc:creator>ByronSharp</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[advertising]]></category>

		<guid isPermaLink="false">http://byronsharp.wordpress.com/?p=224</guid>
		<description><![CDATA[Sir Willian Petty (1623-1687) was one of the first to bring mathematics, logic, and empirical observation to economics in the aim of developing scientific laws.  There is interesting coverage of the man in &#8220;A Brief History of Economic Genius&#8221; by Paul Strathern.
I was struck by a minor observation of Petty&#8217;s that if workers were paid [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=byronsharp.wordpress.com&blog=149129&post=224&subd=byronsharp&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">winereview</media:title>
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		<item>
		<title>US Brands lost half their customers last year &#8211; more misleading metrics</title>
		<link>http://byronsharp.wordpress.com/2009/06/23/us-brands-lost-half-their-customers-last-year-more-misleading-metrics/</link>
		<comments>http://byronsharp.wordpress.com/2009/06/23/us-brands-lost-half-their-customers-last-year-more-misleading-metrics/#comments</comments>
		<pubDate>Tue, 23 Jun 2009 10:57:52 +0000</pubDate>
		<dc:creator>ByronSharp</dc:creator>
				<category><![CDATA[Loyalty Marketing]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Marketing Myths]]></category>
		<category><![CDATA[buying behaviour]]></category>
		<category><![CDATA[marketing metrics]]></category>

		<guid isPermaLink="false">http://byronsharp.wordpress.com/?p=216</guid>
		<description><![CDATA[Yesterday, Ad Age reported a study showing that US packaged goods brands typically lost more than half of their loyal users last year.  Oh no!  The sky is falling&#8230;next year we&#8217;ll have no loyal customers left at all!
&#8220;I think what&#8217;s surprising is the magnitude of some of the effects,&#8221; said Eric Anderson, associate professor of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=byronsharp.wordpress.com&blog=149129&post=216&subd=byronsharp&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">winereview</media:title>
		</media:content>
	</item>
		<item>
		<title>Brand value quackery</title>
		<link>http://byronsharp.wordpress.com/2009/04/28/brand-value-quackery/</link>
		<comments>http://byronsharp.wordpress.com/2009/04/28/brand-value-quackery/#comments</comments>
		<pubDate>Tue, 28 Apr 2009 04:59:06 +0000</pubDate>
		<dc:creator>ByronSharp</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Marketing Myths]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[marketing metrics]]></category>

		<guid isPermaLink="false">http://byronsharp.wordpress.com/?p=210</guid>
		<description><![CDATA[Ad Age today reports:
Despite the pounding global business is taking, the $2 trillion value of the top 100 brands has held steady, according to Millward Brown&#8217;s annual BrandZ report. &#8220;Consumers are blaming companies and leaders for the current troubles, not the brands,&#8221; said Joanna Seddon, exec VP at Millward Brown, the WPP-owned research company.
Wow, wouldn&#8217;t [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=byronsharp.wordpress.com&blog=149129&post=210&subd=byronsharp&ref=&feed=1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">winereview</media:title>
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			<media:title type="html">www.MarketingScience.info</media:title>
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		<item>
		<title>Book review: &#8220;On Being Certain: believing you are right even when you&#8217;re not&#8221; by Robert A. Burton</title>
		<link>http://byronsharp.wordpress.com/2008/12/08/book-review-on-being-certain-believing-you-are-right-even-when-youre-not-by-robert-a-burton/</link>
		<comments>http://byronsharp.wordpress.com/2008/12/08/book-review-on-being-certain-believing-you-are-right-even-when-youre-not-by-robert-a-burton/#comments</comments>
		<pubDate>Mon, 08 Dec 2008 02:18:47 +0000</pubDate>
		<dc:creator>ByronSharp</dc:creator>
				<category><![CDATA[buying behaviour]]></category>

		<guid isPermaLink="false">http://byronsharp.wordpress.com/?p=199</guid>
		<description><![CDATA[This is a book for people (like me) interested in non-conscious thinking.  It deals with the important topic of the feeling of conviction.
&#8220;The feelings of knowing, familiarity, strangeness, and realness&#8230;don&#8217;t fit neatly into standard categories of mental functions &#8211; emotions, moods, or thoughts.  Collectively they represent aspects of a separate type of mental activity: an [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=byronsharp.wordpress.com&blog=149129&post=199&subd=byronsharp&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://byronsharp.wordpress.com/2008/12/08/book-review-on-being-certain-believing-you-are-right-even-when-youre-not-by-robert-a-burton/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">www.MarketingScience.info</media:title>
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		<item>
		<title>Laws of Advertising &#8211; Wharton Conference</title>
		<link>http://byronsharp.wordpress.com/2008/11/26/laws-of-advertising-wharton-conference/</link>
		<comments>http://byronsharp.wordpress.com/2008/11/26/laws-of-advertising-wharton-conference/#comments</comments>
		<pubDate>Wed, 26 Nov 2008 23:16:40 +0000</pubDate>
		<dc:creator>Byron Sharp</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[foaegconference2008]]></category>

		<guid isPermaLink="false">http://byronsharp.wordpress.com/?p=190</guid>
		<description><![CDATA[Next week I&#8217;m co-hosting a special conference with Professor Jerry Wind.  Held at the Wharton School, University of Pennsylvania, Dec 4-5, 2008, the conference will bring together some of the world&#8217;s best minds in advertising, from industry and academia.
The conference is part of the SEI Center at Wharton&#8217;s &#8220;Future of Advertising&#8221; project which Jerry is [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=byronsharp.wordpress.com&blog=149129&post=190&subd=byronsharp&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Do smart marketers avoid price premiums ?</title>
		<link>http://byronsharp.wordpress.com/2008/10/23/do-smart-marketers-avoid-price-premiums/</link>
		<comments>http://byronsharp.wordpress.com/2008/10/23/do-smart-marketers-avoid-price-premiums/#comments</comments>
		<pubDate>Thu, 23 Oct 2008 05:10:38 +0000</pubDate>
		<dc:creator>Byron Sharp</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://byronsharp.wordpress.com/?p=182</guid>
		<description><![CDATA[When questioned about Apple&#8217;s plans for the future in face of increasing iPhone competition, CEO Steve Jobs suggested that they would continue to aggressively price the iPhone and make ongoing improvements:
&#8220;Well, I think we have to be the best and I think we have to not leave a price umbrella underneath us, and we are [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=byronsharp.wordpress.com&blog=149129&post=182&subd=byronsharp&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<item>
		<title>Cadbury Gorilla Advertising Gets It Right – at last.</title>
		<link>http://byronsharp.wordpress.com/2008/10/06/cadbury-gorilla-advertising-gets-it-right/</link>
		<comments>http://byronsharp.wordpress.com/2008/10/06/cadbury-gorilla-advertising-gets-it-right/#comments</comments>
		<pubDate>Mon, 06 Oct 2008 04:24:12 +0000</pubDate>
		<dc:creator>Byron Sharp</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[branding]]></category>

		<guid isPermaLink="false">http://byronsharp.wordpress.com/?p=168</guid>
		<description><![CDATA[Cadbury&#8217;s TV Commercial featuring the drum playing gorilla is a wonderful, and now much awarded piece of creative.  But it&#8217;s not perfect advertising by a long shot.
1) It grabs attention. Tick.
2) It&#8217;s worth watching, over and over. Tick.
3) People do realise it is for Cadbury. Tick.  The brand is far from being the star but [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=byronsharp.wordpress.com&blog=149129&post=168&subd=byronsharp&ref=&feed=1" />]]></description>
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